Renting vehicles or simply visiting this site implies acceptance of these terms and conditions. For the best use of the site, it is recommended to carefully read the terms and conditions. The online booking platform is operated by SC Online Business Logistic SRL based in Str. DJ 106K, No. 124, Sebes, Jud. Alba, CUI: 34444334, Reg.Com. J01/345/2015.
Contract - includes the information from the following documents: Lease Contract, Lease Terms and Conditions, Handover - Receipt Minutes
and all the specifications in the Annexes to the Contract.
Car / Vehicle - represents the vehicle offered for rent together with all its accessories.
List Rate - represents the rate for one rental day (24 h) corresponding to the rented car.
Fuel - can consist of petrol or diesel, depending on the type of car rented.
Client – the person who signs the Rental Agreement
Appendices – additional documents to the Rental Agreement
Handover - Receipt report - document in which the condition of the vehicle is noted both at handover and at pick-up
1. OBLIGATIONS OF THE OWNER
1.1. To transfer to the Client the right to use the vehicle that is the object of the Contract by: delivering the vehicle, completing and signing the handover-pickup form, handing over the keys and the car's documents (registration certificate, RCA insurance policy).
1.2. The owner is not responsible for the losses incurred by the Customer in case of breakdown or breakdown of the vehicle
1.3. From the moment the vehicle is delivered and until it is returned to its possession, the owner is exonerated from liability for traffic damage caused by the vehicle rented to the Customer, as well as road or bridge tolls or fines resulting from improperly occupying a parking space, non-compliance with the legislation road or Romanian laws.
1.4 In the event of a malfunction that makes it impossible to continue the route, we apply the following options: Replacing the car (if possible), refunding the amount of money for the remaining days, or fixing the problem if possible. customer)
2. OBLIGATIONS OF THE TENANT
2.1. The renter must have a driver's license valid for the category of the rented object for the entire rental period and with a validity of 2 years. The minimum mandatory age is 23 years.
2.2. The renter assumes full responsibility for any accident caused by imprudent driving of the car, as well as driving under the influence of alcoholic beverages or in a state of intoxication, through this contract agreeing to pay the damages assessed by our insurance company.
2.3. In the event of an accident, the tenant is obliged to immediately notify both the police and the owner of its occurrence, and allow the necessary investigations to be carried out.
2.4. Both in the case of a road accident, as well as the theft of the car or from the car, the customer will be obliged to obtain the following documents from the authorized bodies:
- The record of tampering or theft, as the case may be
- Repair authorization.
2.5. The renter assumes full responsibility for any violation of the traffic regulations in force. He is also obliged to pay all fines received during the period he rented the car.
2.6. The renter has the obligation to pay a guarantee depending on the category of car requested for rent.
2.7. The renter has the obligation NOT to leave the country with the car unless he has the written consent of the owner.
2.8. The tenant is prohibited from:
- Participation in car races or in tests to check the performance of the car;
- The transport of prohibited materials or substances, as well as the transport of any goods without the necessary documents;
- Using the car under the influence of alcohol, drugs or any substance that can affect the speed of reaction or the state of consciousness;
- Towing other cars or trailers without the written consent of the owner;
- Leaving the car with the windows open and/or the keys in the ignition unattended, and the alarm system will be activated every time the car is left;
- Performing any repair on the car, it can only be repaired in a service authorized and designated by the owner;
- To sell, rent or guarantee the vehicle that is the subject of this contract.
Violation of any of the conditions of use will automatically attract the financial responsibility of the client towards the owner, the withholding of the guarantee plus the payment of all damages caused.
2.9. At the expiration of the contract, the tenant will return the rented property to the owner, together with all its accessories, in the same condition in which he received them.
3.. Delivery and Return of the Vehicle.
3.1. The car will be delivered or picked up from the place indicated by the owner. It can also be delivered to a destination indicated by the customer and can be returned from any other city
3.2. The car will be rented in good conditions, without breakdown with a full tank and must be handed over in the same conditions.
3.3. Delivery will be made within 2 hours maximum from the order launch, time required for washing and filling the fuel tank.
3.4. Any delay in returning the rented car is communicated at least 24 hours in advance. The first hour of delay is free, after which one rental day/day of delay will be charged.
4. Guarantee for Damages and Taxes for their Reduction
4.1. The vehicle has an RCA insurance policy, according to the law. RCA insurance is an insurance by which third parties injured as a result of a car accident caused by the fault of the insured car driver, receive compensation for material damages and/or death or bodily injuries suffered in that accident.
4.2 The Risk 0 option exempts the client from additional costs for possible breakdowns, but this is not roadside assistance insurance and does not oblige us to replace or tow the car, transport or accommodate staff.
5. Returning the car
5.1 In the event of a breakdown due to which the car is no longer movable, the renter has the obligation to return it to the platform at the address Sj 106k Nr 124 Sebes Alba.
6. Payment for Services
6.1. The customer pays in full, upon signing the Contract, the rental (of the car and the options he rents), the fee for reducing the warranty (if he opted for it) and any additional fees established by the minutes.
6.2. Invoicing in RON is done at the BNR selling rate from the day the Contract is signed.
6.3. The rental payment can be made by credit card, debit card (Visa, MasterCard or American Express) or in cash, pre-pay cards and Diners Club are not accepted.
6.4. The rates do not include: fuel costs, road taxes with the exception of the road vignette for Romania which is included in the rental rate, fines received for violating the traffic rules on public roads and the national legislation in force or costs resulting from the actions of the Local Authorities vis - regarding the Vehicle that is the subject of this Contract, during the rental period. The full payment of these amounts will be the responsibility of the Client.
6.5. The customer must pay the total remaining financial obligations, according to the Contract, at the time of handing over the vehicle, based on the payment document issued by the owner.
6.6. Any amount not paid by the Customer to the owner at the end of the Contract, as well as other amounts incurred later (cost of extending the rental period, fines, penalties, taxes, etc.) or car repair costs following damages produced during the contractual period according to art. 2.11, can be collected by the owner from the Customer's credit card, with prior written notice. Any value collected in the absence of the Client, with his consent by signing the present conditions, is finalized with the transmission from Autonom of an email containing the receipts corresponding to the collection.
7. Procedure in Case of Damage:
7.1. The customer has the obligation to immediately notify the owner of any new damage discovered on the rented vehicle.
7.2. If the damage has an unknown author, the Customer has the obligation to obtain, before returning the car, the Repair Authorization from the Police Bodies.
7.3. If the accident occurred due to the Customer's fault and 2 cars were involved, he has the following obligations:
7.3.1. Completing the amicable finding form if the 2 drivers admit their fault;
7.3.2. Verbal Process + Repair Authorization obtained from the Police Bodies in case the two drivers do not get along amicably.
7.4. If the accident was not the Customer's fault, and 2 cars were involved, he has the following obligations:
7.4.1. Completing the amicable finding form if the 2 drivers admit their fault, copy of the guilty RCA, copy of the guilty Registration Certificate, copy of the guilty CI, copy of the guilty Driving Permit;
7.4.2. If the two drivers do not get along amicably, the following will be required: copy of the guilty RCA, Verbal Process and the Repair Authorization obtained from the Police Bodies.
7.5. If more than 2 cars were involved in the accident or bodily injuries resulted from the accident, the Client has the obligation to contact the Police Authorities to obtain the Verbal Process and the Repair Authorization.
7.6. In case of an accident in which an animal was hit, the client has the obligation to notify the Police Authorities as soon as the accident occurred.
7.7. In all cases previously described, the Client has the obligation to verify the correct completion of both the Amicable Finding, as well as the Repair Authorization and the Verbal Process issued by the Police Bodies.
7.8. In case of non-compliance with the procedure in case of damage, the Customer is responsible for the entire value of repairs, immobilization costs and costs generated by the lack of use of the car.
7.9. Any new damage occurring during the rental period of the vehicle will be invoiced according to the damage cost grid, attached to the Rental Agreement, including minor damage, such as scratches.
7.10 In the case of companies or natural persons who are not charged a guarantee previously, the value related to the guarantee is invoiced only in case of damage, the customer having the obligation to report any damage as soon as possible and to pay the value related to the guarantee.
8. Extension, Termination and Termination of the Contract
8.1. The terms of extension, termination or early termination of the Contract can only be established with the consent of the owner.
8.2. The Client's intention to extend the Contract is communicated to the owner, at least 24 hours before the Contract expires. The agreed rate is paid under the same conditions in which the initial contract was concluded, within a maximum of 24 hours from the start of the extension period. The contract can be extended by the written agreement of both parties.
8.3. The contract automatically terminates at the end of the rental period.
8.4. The contract can end before the term is fulfilled by the agreement of the parties or as an effect of the termination.
8.5. In the case of terminating the Contract, the owner notifies the client by telephone, fax or e-mail.
8.6. Both in the case of early termination of the Contract and in the case of termination, the Customer has the obligation to hand over the vehicle within 12 hours from the time of termination.
9. Final Provisions
9.1. Failure to pay the extension of the contract within a maximum of 24 hours after dispatch attracts the following clauses and fees.
- In case of damage, the tenant is directly responsible for the total value of the damage because he does not have an active contract with us.
- Not showing up with the car at the end of the contract and not paying for a contract extension is considered an abandoned car and gives us the right to take it over.
- The abandonment fee is 1000 lei and is deducted from the warranty or invoiced to the customer.
- The renter is not allowed to drive the car outside the contract period or the contract extension annex.
- The tenant fully assumes the damage caused by abandonment, days of retention beyond the contract or damages generated by cars during this period and is directly liable in court!
- Failure to show up with the car within 48 hours of the end of the contract and without having a paid extension annex can be considered theft and the competent authorities will be notified .
9.2. The extension of the contractual period can only be done with our agreement and if the car is available, the extension can be drawn up both online and at our headquarters by issuing an annex to the contract and by paying the contractual extension period.
10. "General Data Protection Regulation" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and its repeal of Directive 95/46/CE, published in the Official Journal of the European Union L 119 (4.5.2016) and applicable from 25 May 2018.
Some orders may contain the Risk 0 option, this will save you from leaving a warranty that is lost in the event of damage to the car.
In the event of a breakdown in which the car can no longer be used,
"personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more many specific elements, specific to its physical, physiological, genetic, psychological, economic, cultural or social identity.
"processing" means any operation or set of operations performed on personal data or sets of personal data, with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, extract, consult, use, disclose by transmission, disseminate or otherwise make available, align or combine, restrict, delete or destroy.
"operator" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of processing personal data; when the purposes and means of processing are established by European Union law or domestic law, the operator or the specific criteria for its designation may be provided for in European Union law or domestic law.
"person authorized by the operator" means the natural or legal person, public authority, agency or other body that processes personal data on behalf of the operator.
The provider informs the beneficiary that all vehicles owned by SC Online Business Logistic SRL are equipped with track gps monitoring systems. The provider does not operate and does not process personal data under the aspect of geolocation data; The provider implements appropriate technical and organizational measures in order to ensure an appropriate level of security to ensure the confidentiality of personal data;
Geolocation data recorded in the monitoring platform refers strictly to vehicles and is imposed by the insurance company;
11. International roadside assistance (for a fee)
Call center Roadside Assistance 24/7
Towing in case of an accident
Towing in case of mechanical failure
Replacement car during the repair period
3 days (small class)
Local towing km limit
Car age limit
The phone number that can be called outside the country is +40316302243, WhatsApp +40749010043 or the email address firstname.lastname@example.org .
Car repatriation - the transport service of the vehicle immobilized in Romania within the limit of 1000 EUR. Autonom Assistance will perform this service only if the local towing service has been performed and if the repair of the damaged car will exceed 3 calendar days.
Passenger repatriation – the transport service of passengers in the vehicle immobilized in Romania. The compensation limit is 500 EUR/event. The number of passengers cannot exceed the number of seats listed in the car's registration certificate.
Replacement car - the service through which the Customer can benefit from the car for exchange for 3 days in case he wants to continue his journey. Autonom Assistance settles the rental costs within the limit of 150 EUR/event. If the Client wants to extend the rental period, he will bear the full costs.
Any dispute arising from or in connection with this contract, including its validity, execution or termination, will be resolved amicably, and if the parties do not agree, the dispute will be resolved by the competent court in Alba County.